Patient Registration

Minneola Healthcare; Minneola (KS); On-site; USD 29,000 - 36,000; Full time

Job summary

Minneola Healthcare in Kansas is seeking a Patient Registration Specialist to join our clinic. You will be the first contact for patients, greeting them, scheduling appointments, answering calls, and guiding them through the registration process.

In this role you will collect co-payments, maintain EMR records, support administrative tasks, and collaborate with staff to ensure smooth patient flow and excellent service.

Responsibilities

• Greet and assist patients in a friendly and professional manner.
• Schedule patient appointments efficiently per guidelines.
• Answer calls, address inquiries, and direct to staff.
• Collect co-payments and ensure accuracy in transactions.
• Maintain patient records in the EMR system.
• Assist with filing, scanning, and organizing documents.
• Collaborate with clinic staff to ensure smooth patient flow.

Job description

Overview: We are currently seeking a Patient Registration Specialist to join our team. As the first point of contact for our patients, you will play a vital role in ensuring a positive experience from the moment they walk through the door or contact us by phone. Your responsibilities will include scheduling appointments, managing phone inquiries, collecting payments, and providing administrative support to the clinic staff as needed.

Responsibilities

• Greet and assist patients in a friendly and professional manner, ensuring a welcoming atmosphere.
• Schedule patient appointments efficiently, considering availability and appropriate scheduling guidelines.
• Answer incoming calls, addressing inquiries, scheduling appointments, and directing calls to the appropriate staff members.
• Collect co-payments for services rendered, ensuring accuracy in financial transactions.
• Maintain patient records and information accurately in the clinic's electronic medical records (EMR) system.
• Assist with administrative tasks such as filing, scanning, and organizing documents to support efficient clinic operations.
• Collaborate with other clinic staff to ensure seamless patient flow and exceptional customer service.

At Minneola Healthcare, we are dedicated to delivering personalized, patient-centered care that fosters healing and enhances the quality of life for our community members. As a Patient Registration Specialist, you will play a pivotal role in upholding this mission by providing a warm and welcoming environment for our patients from their very first interaction with our clinic. Your commitment to exceptional customer service and attention to detail will contribute to our goal of ensuring every patient receives the care and support they need to thrive. If you are passionate about making a positive impact on the lives of others and share our mission of compassionate care, we invite you to apply for this rewarding opportunity. Together, we can continue to make a meaningful difference in the communities we serve!