Patient Experience & Registration Specialist

Summit Health Management; Newington (CT); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401k plan

FSA

Job summary

Summit Health Management is seeking a front desk receptionist to warmly greet patients and manage a smooth, efficient check-in process. You will handle registrations, answer phones, and assist with administrative tasks across multiple clinics.

The role requires strong English communication, excellent customer service, and the ability to multitask in a fast-paced medical office. Prior experience with EHR/PM systems is a plus, with potential travel to satellite sites.

Qualifications

• High School Diploma or GED required.
• Associate Degree preferred.
• Heartsaver within 30 days of hire.
• PSR experience preferred.
• Ability to communicate in English, both orally and in writing.
• Must have excellent customer service skills.
• Must be able to organize and perform multiple tasks efficiently.
• Knowledge of medical office terminology is a plus.
• Basic computer proficiency required.

Responsibilities

• Greets visitors, patients, and families professionally and directs them appropriately.
• Maintains efficient patient flow through registration and delivers excellent service.
• Answers phones promptly and directs calls, taking accurate messages.

Skills

English communication

Customer service

Multi-tasking

Organizational skills

Education

High School Diploma or GED

Associate Degree preferred

Heartsaver within 30 days

PSR experience preferred

Tools

EHR

Practice Management System

Window-based computer systems

Standard Office Technology

Job description

Summit Health Management is seeking a front desk receptionist to warmly greet patients and manage a smooth, efficient check-in process. You will handle registrations, answer phones, and assist with administrative tasks across multiple clinics.

The role requires strong English communication, excellent customer service, and the ability to multitask in a fast-paced medical office. Prior experience with EHR/PM systems is a plus, with potential travel to satellite sites.