Patient Experience Representative — Caring Concierge

The-Iowa-Clinic; Ankeny (IA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k) with match

PTO & holidays

Health, dental, and vision insurance

Volunteer opportunities

Training and development

Team events and appreciation

Job summary

The Iowa Clinic is seeking a Patient Experience Representative to join our locally owned, physician-led team in Central Iowa. You’ll register patients, serve as a direct contact, and help manage scheduling, patient materials, and delays or changes to ensure a smooth visit.

No medical office experience is required—we train you. A high school diploma or equivalent is required, and you’ll be motivated to work in healthcare.

Qualifications

• High School diploma or equivalent required.
• No medical office experience necessary; training provided.
• Highly motivated to work in a healthcare setting.

Responsibilities

• Register patients as a direct contact and resource, managing scheduling and patient materials and communicating delays or changes.
• Represent the clinic by providing advanced level patient services regarding registration and scheduling workflow.
• Strives to create The Iowa Clinic Experience with each interaction.

Skills

Highly motivated to work in a healthca

Education

High School diploma or equivalent

Job description

The Iowa Clinic is seeking a Patient Experience Representative to join our locally owned, physician-led team in Central Iowa. You’ll register patients, serve as a direct contact, and help manage scheduling, patient materials, and delays or changes to ensure a smooth visit.

No medical office experience is required—we train you. A high school diploma or equivalent is required, and you’ll be motivated to work in healthcare.