Patient Experience Programs Specialist

University of Florida Jacksonville Physicians, Inc.; Jacksonville (FL); On-site; USD 50,000 - 70,000; Full time

Job summary

The University of Florida Jacksonville Physicians, Inc. is looking for a Patient Experience Coordinator to implement and coordinate patient experience initiatives across ambulatory practices. The role involves supporting patient experience programs, onboarding, data reporting, and administration.

The ideal candidate will have 2-4 years of relevant experience in healthcare operations, proficiency in Microsoft Office, and strong organizational skills. They will work collaboratively to enhance patient experience and organizational culture.

Qualifications

• 2-4 years of experience in healthcare operations or patient experience.
• Intermediate proficiency in Microsoft Office applications.
• Strong organizational and time-management skills.

Responsibilities

• Coordinate patient experience initiatives and projects in ambulatory practices.
• Support onboarding and training logistics for employees and providers.
• Assist with data collection, report preparation, and monitoring patient experience metrics.

Skills

Organizational skills

Communication skills

Attention to detail

Data organization

Education

Bachelor's degree in healthcare administration or related field

Tools

Microsoft Office (Outlook, Excel, PowerPoint, Word, Teams)

Job description

The University of Florida Jacksonville Physicians, Inc. is looking for a Patient Experience Coordinator to implement and coordinate patient experience initiatives across ambulatory practices. The role involves supporting patient experience programs, onboarding, data reporting, and administration.

The ideal candidate will have 2-4 years of relevant experience in healthcare operations, proficiency in Microsoft Office, and strong organizational skills. They will work collaboratively to enhance patient experience and organizational culture.