Patient Services Manager 2

Sodexo; Northern (KY); Hybrid; USD 65,000 - 84,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) with Matching

Paid Time Off

Tuition Reimbursement

Job summary

Sodexo seeks a Patient Food Service Manager to direct and manage afternoon and evening patient feeding operations at SSM Health St Clare Hospital in Fenton, MO.

You will lead and develop frontline staff, collaborate with nurses and patients, and ensure service quality, safety, and patient satisfaction in a healthcare setting.

Qualifications

• Experience guiding frontline teams in service-driven operations such as patient dining, mailroom, or healthcare support services.
• Knowledge of patient dining workflows, food safety, sanitation, and clinical nutrition standards.
• Background in staff scheduling, onboarding, and day-to-day operational coordination.
• Commitment to service excellence through patient engagement, rounding, and quality monitoring.
• Organizational skills that support workflow management and performance standards.

Responsibilities

• Direct and manage afternoon and evening patient feeding operations at the medical center.
• Lead, mentor and develop a team of frontline staff and supervisors; collaborate with nurses and patients.
• Oversee mailroom services alongside patient dining operations and ensure regulatory compliance.
• Drive performance, evaluate staff, and make hire/fire decisions; allocate resources for efficiency.

Education

Associate degree or equivalent experience

Job description

Sodexo is seeking a Patient Food Service Manager at SSM Health St Clare Hospital in Fenton, MO. This strategic food service leader will direct and manage the afternoon and evening patient feeding operations at the medical center.

This food service manager will lead, mentor and develop a team of frontline staff and supervisors and will work closely with nurses and patients to ensure we are meeting and exceeding expectations.

About the job

Join a role that blends operational leadership with service excellence in a healthcare setting. You’ll oversee mailroom services alongside patient dining operations, ensuring efficient workflows, regulatory compliance, and a consistently positive experience for patients, staff, and visitors.

Accountable for managing people, setting direction and deploying resources; typically is responsible for performance evaluation, pay reviews and hire/fire decisions. Results are primarily achieved through the work of others and typically depend on the manager's ability to influence and negotiate with parts of the organization. Progression within Career Band reflects acquisition of broad technical expertise, business and industry knowledge, and process and people leadership capabilities. Accountable for business, functional or operational areas, processes or programs, which may include dotted-line or matrixed management.

Pay Range: $64600 - $83600

What’s in it for you

• Lead two essential service areas that directly support patient experience and hospital operations.
• Make a visible impact by shaping service quality, safety, and satisfaction outcomes.
• Grow professionally through hands‑on leadership of frontline teams in a complex environment.
• Foster an inclusive, hospitality‑driven culture that values compassion and accountability.
• Gain exposure to healthcare service standards, compliance practices, and operational best practices.

What you’ll bring

• Experience guiding frontline teams within service‑driven operations such as mailroom, dining, or healthcare support services.
• Knowledge of patient dining workflows, food safety, sanitation, and clinical nutrition standards.
• Background in staff scheduling, onboarding, and day‑to‑day operational coordination.
• Commitment to service excellence through patient engagement, rounding, and quality monitoring.
• Organizational skills that support workflow management, performance standards, and continuous improvement.

Requirements

• Education Requirement: Associate degree or equivalent experience
• Management Experience: 2 years
• Related Experience: 2 years

What we offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

Who we are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.