Patient Experience & Office Operations Lead

eyecarecenter, OD, PA; Rocky Mount (NC); On-site; USD 35,000 - 50,000; Full time

Job summary

eyecarecenter, OD, PA in Rocky Mount, North Carolina is seeking an Assistant Office Manager. The candidate will execute Total Patient Experience and assist with the operations of the office. The role requires previous medical office experience and strong leadership capabilities. Responsibilities include maintaining relationships with doctors, motivating team members, and managing office flow. Strong skills in Microsoft Office are essential, along with the ability to perform physical tasks related to the position.

Qualifications

• Previous medical office experience preferred; previous leadership experience strongly preferred.
• Minimum of 1 year in a position interacting with customers/patients.

Responsibilities

• Execute Total Patient Experience (TPE).
• Maintain relationships with doctors associated with the office.
• Motivate team members and support office operations.
• Assist leading the office by providing support and coaching.

Skills

Customer interaction

Leadership

Office management

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Microsoft Outlook

Education

High school diploma or GED

Job description

eyecarecenter, OD, PA in Rocky Mount, North Carolina is seeking an Assistant Office Manager. The candidate will execute Total Patient Experience and assist with the operations of the office. The role requires previous medical office experience and strong leadership capabilities. Responsibilities include maintaining relationships with doctors, motivating team members, and managing office flow. Strong skills in Microsoft Office are essential, along with the ability to perform physical tasks related to the position.