Patient Experience Navigator - Float Pool

Boston Children’s Hospital; Boston (MA); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Flexible schedule

$2,000 sign-on bonus

Job summary

A leading pediatric hospital in Boston is seeking a Patient Experience Representative/Patient Access Float. This role requires strong customer service skills and administrative capabilities, supporting various departments in patient registration and scheduling. Candidates should have a high school diploma and preferably experience in customer service. The position is flexible with a Monday to Friday schedule and includes a potential sign-on bonus.

Qualifications

• High-school or GED diploma required.
• Preferred customer service experience.
• Ability to demonstrate positive customer service.

Responsibilities

• Provide administrative and customer service support.
• Schedule patient encounters and procedures.
• Utilize office technology such as phone systems and email.

Skills

Customer service

Effective communication

Attention to detail

Education

High-school or GED diploma

Tools

Microsoft Office

Clinical applications

Job description

A leading pediatric hospital in Boston is seeking a Patient Experience Representative/Patient Access Float. This role requires strong customer service skills and administrative capabilities, supporting various departments in patient registration and scheduling. Candidates should have a high school diploma and preferably experience in customer service. The position is flexible with a Monday to Friday schedule and includes a potential sign-on bonus.