Patient Experience Lead – Oral Surgery Front Desk

High Plains Oral & Facial Surgeons; Amarillo (TX); Vor Ort; USD 32.000 - 46.000; Vollzeit

Zusammenfassung

High Plains Oral & Facial Surgeons in Amarillo, TX is seeking a dynamic Front Desk Office Coordinator to join our patient-first team. You will manage phone calls, scheduling, and patient accounts while supporting insurance verification and claims processing.

The role emphasizes high-quality customer service, administrative accuracy, and teamwork in a fast-paced oral surgery practice. A high school diploma and prior related experience are preferred.

Qualifikationen

• Completion of high school or equivalent is required.
• Experience in oral surgery, dental, or medical including INS verification, claim submission, and EOB review is preferred.
• Strong administrative experience with a track record of growth or improvement in prior roles.
• Excellent communication and customer service skills are essential.

Aufgaben

• Answer the phone, assist patients with scheduling, and create patient accounts.
• Check patients in, post payments, and convert treatment plans with accuracy.
• Assist with scheduling surgeries and ensure all preparations are made.
• Collaborate with team to handle administrative tasks and support practice efficiency.
• Verify insurance benefits, review EOBs, file and follow up on insurance claims.

Kenntnisse

Phone handling

Scheduling

Administrative skills

Multitasking

Customer service

Communication skills

Adaptability

Ausbildung

High school diploma or equivalent

Jobbeschreibung

High Plains Oral & Facial Surgeons in Amarillo, TX is seeking a dynamic Front Desk Office Coordinator to join our patient-first team. You will manage phone calls, scheduling, and patient accounts while supporting insurance verification and claims processing.

The role emphasizes high-quality customer service, administrative accuracy, and teamwork in a fast-paced oral surgery practice. A high school diploma and prior related experience are preferred.