Patient Experience Lead - Medical Front Desk (Full-Time)

Rush University Medical Center; Monticello (MN); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

PTO

Medical/Dental/Vision

401(k) with match

Life and disability protection

Job summary

Rush University Medical Center is hiring a Patient Service Specialist in Monticello, MN. The role involves greeting patients, scheduling visits, and handling billing and insurance verifications at the front desk of the outpatient physical therapy center.

The position is full-time, weekdays, with a compensation of $18.00 - $21.00 per hour. A High School Diploma or GED is required, and front desk/insurance verification experience is preferred.

Qualifications

• Front desk experience preferred.
• Insurance verification experience preferred.
• High school diploma or GED required.

Responsibilities

• Greet and register patients and provide information about their visit and next appointment.
• Schedule patient appointments in person and via phone.
• Communicate with attorneys, insurance companies, translation services and leadership teams.
• Collect co-pays, manage payer approvals and conduct insurance verifications.

Skills

Front desk experience

Insurance verification

Education

High School Diploma or GED

Job description

Rush University Medical Center is hiring a Patient Service Specialist in Monticello, MN. The role involves greeting patients, scheduling visits, and handling billing and insurance verifications at the front desk of the outpatient physical therapy center.

The position is full-time, weekdays, with a compensation of $18.00 - $21.00 per hour. A High School Diploma or GED is required, and front desk/insurance verification experience is preferred.