Medical Front Office - Patient Service Specialist

Rush University Medical Center; Monticello (MN); Presencial; USD 25.000 - 29.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

PTO

Medical/Dental/Vision

401(k) with match

Life and disability protection

Descripción de la vacante

Rush University Medical Center is hiring a Patient Service Specialist in Monticello, MN. The role involves greeting patients, scheduling visits, and handling billing and insurance verifications at the front desk of the outpatient physical therapy center.

The position is full-time, weekdays, with a compensation of $18.00 - $21.00 per hour. A High School Diploma or GED is required, and front desk/insurance verification experience is preferred.

Formación

• Front desk experience preferred.
• Insurance verification experience preferred.
• High school diploma or GED required.

Responsabilidades

• Greet and register patients and provide information about their visit and next appointment.
• Schedule patient appointments in person and via phone.
• Communicate with attorneys, insurance companies, translation services and leadership teams.
• Collect co-pays, manage payer approvals and conduct insurance verifications.

Conocimientos

Front desk experience

Insurance verification

Educación

High School Diploma or GED

Descripción del empleo

Overview

Position: Patient Service Specialist

Location: 1107 Hart Blvd #10 Monticello MN 55362

Type of Employment: Full-time

Schedule: Weekdays, Monday through Friday

Compensation: $18.00 - $21.00/hour

When patients enter our outpatient physical therapy centers, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Why Join Us: (benefits for full-time at 32+ hours/week)

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum:

• High School Diploma or GED

Preferred:

• 1 Year Front Desk Experience
• Insurance Verification Experience

Additional Data

Equal Opportunity Employer/including Disabled/Veterans