Patient Experience Lead Front Desk PT Clinic

Select Medical; DeFuniak Springs (FL); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Mentorship program

Generous PTO

Medical plan

401(k) match

Job summary

Select Medical in Defuniak Springs, FL is seeking a Patient Service Specialist to join our outpatient PT center. You will greet and register patients, explain visit flow, and help patients with their next appointment as they leave the front desk.

The role involves scheduling, coordinating with attorneys, insurers, translation services, and cross-functional teams while ensuring accurate co-pays and payor verifications. A Monday–Friday day schedule is provided in a full-time capacity.

Qualifications

• High School Diploma or GED required.
• At least 1 year of front desk experience.
• Healthcare experience preferred.

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and next appointment as they check out.
• Schedule patient appointments in person and via phone.
• Maintain regular communication with offices, insurers, and leaders across the center.
• Collect co-pays, manage payer approvals, and conduct insurance verifications.

Skills

Front desk experience

Health care experience

Education

High School Diploma or GED

Job description

Select Medical in Defuniak Springs, FL is seeking a Patient Service Specialist to join our outpatient PT center. You will greet and register patients, explain visit flow, and help patients with their next appointment as they leave the front desk.

The role involves scheduling, coordinating with attorneys, insurers, translation services, and cross-functional teams while ensuring accurate co-pays and payor verifications. A Monday–Friday day schedule is provided in a full-time capacity.