Patient-Centric Front Office Coordinator

Sight360; Saint Petersburg (FL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) matching

Paid time off

Paid holidays

Employee discount

Certification reimbursement

Career growth opportunities

Job summary

Sight360 is seeking a Front Office Coordinator to deliver the highest level of customer service to patients, staff and referral sources by coordinating and administering front office activities in our surgery center. You will handle check-in, verify insurance and obtain payment authorization, supporting patients and guests while ensuring compliance with laws and policies.

The role requires 2–3 years of medical office clerical experience, EMR proficiency, strong communication, and the ability to

Qualifications

• 2-3 years of clerical/reception experience in a medical office setting.
• Prior Authorization experience required.
• EMR Experience.
• Ability to type 40 to 50 WPM.

Responsibilities

• Interviews patient, relatives or other responsible individuals to obtain identifying and biographical information.
• Provides overview of surgery center regulations to patient concerning pre-operative requirements
• Explains rate, charges, services and surgery center policies regarding payment of bills
• Coordinates general admission of patient
• Obtains signatures for insurance filing
• Collects patient’s payments
• Answers phone as needed
• Cross trains to learn other administrative duties including scheduling, medical file maintenance, opening and closing procedures, etc.
• Performs other administrative duties as assigned by manager or designee

Skills

Excellent communication

Interpersonal skills

Detail oriented

Multi-tasking

Team coordination

Proactive and optimistic

Tools

EMR

Outlook

Microsoft Office

Job description

Sight360 is seeking a Front Office Coordinator to deliver the highest level of customer service to patients, staff and referral sources by coordinating and administering front office activities in our surgery center. You will handle check-in, verify insurance and obtain payment authorization, supporting patients and guests while ensuring compliance with laws and policies.

The role requires 2–3 years of medical office clerical experience, EMR proficiency, strong communication, and the ability to