Patient Experience Front Office Coordinator

Addison Group; Durham (NC); On-site; USD 26,174 - 27,552; Full time

Job summary

A leading healthcare service provider in Durham, North Carolina, is seeking a detail-oriented Front Office Coordinator to support an outpatient office. This role is crucial for ensuring smooth operations and providing a welcoming experience for patients, with various responsibilities including scheduling and patient assistance. The ideal candidate will have experience in healthcare administration and possess strong empathy and technical skills. Opportunities for career growth and extensive training resources are available.

Qualifications

• Minimum of 1 year of experience in a healthcare front desk or administrative role.
• Strong technical skills and comfort with digital communication tools.
• Ability to work independently and adapt to changing daily needs.

Responsibilities

• Open and prepare the office each morning.
• Assist patients with virtual and in-person check-ins.
• Manage scheduling tasks and patient letters.

Skills

Healthcare front desk experience

Technical skills with digital communication tools

High level of empathy

Problem-solving abilities

Job description

A leading healthcare service provider in Durham, North Carolina, is seeking a detail-oriented Front Office Coordinator to support an outpatient office. This role is crucial for ensuring smooth operations and providing a welcoming experience for patients, with various responsibilities including scheduling and patient assistance. The ideal candidate will have experience in healthcare administration and possess strong empathy and technical skills. Opportunities for career growth and extensive training resources are available.