Patient Experience Front Desk Specialist – Scheduling & Billing

Select Medical; Louisville (KY); On-site; USD 18,184 - 25,898; Full time

Benefits offered by this job

Generous PTO

Comprehensive medical/RX, health, vision, and dental plans

401(k) retirement plan with company matching

Mentorship and orientation programs

Job summary

A healthcare provider in Louisville, KY is seeking a Patient Service Specialist. This role involves managing patient interactions from the front desk, including greeting patients, scheduling appointments, and handling insurance verification. Ideal candidates will have at least one year of front desk experience and possess a High School Diploma or GED. The position offers valuable benefits including comprehensive health plans and a company-matching 401(k).

Qualifications

• 1 year of front desk experience required.
• 1 year of medical office experience preferred.
• Experience in insurance verification is a plus.

Responsibilities

• Greet and register patients and inform them about their visit.
• Schedule patient appointments in person and via phone.
• Communicate with attorneys, insurance companies, and operational leaders.
• Collect co-pays and manage insurance approvals.

Education

High School Diploma or GED

Job description

A healthcare provider in Louisville, KY is seeking a Patient Service Specialist. This role involves managing patient interactions from the front desk, including greeting patients, scheduling appointments, and handling insurance verification. Ideal candidates will have at least one year of front desk experience and possess a High School Diploma or GED. The position offers valuable benefits including comprehensive health plans and a company-matching 401(k).