Patient Experience Specialist – Front Desk Liaison

Advanced Dental Center; Louisville (KY); On-site; USD 20,664 - 27,552; Full time

Job summary

A dental practice in Louisville, Kentucky, is seeking a Patient Advocate I to serve as the first point of contact for patients. This role involves greeting patients, verifying appointments, collecting fees, and ensuring a high level of customer service. Ideal candidates will possess strong communication skills, the ability to multitask, and a high school diploma. Prior dental experience is preferred, and candidates should be organized and thrive in a team-oriented environment.

Qualifications

• Must be able to provide a high level of customer service.
• Excellent verbal and written communication skills required.
• Experience in the dental field preferred.

Responsibilities

• Greet and build rapport with patients.
• Ensure patient appointments are verified.
• Collect patient fees and explain treatment plans.

Skills

Customer service

Communication skills

Multitasking

Organizational skills

Teamwork

Education

High school diploma

Job description

A dental practice in Louisville, Kentucky, is seeking a Patient Advocate I to serve as the first point of contact for patients. This role involves greeting patients, verifying appointments, collecting fees, and ensuring a high level of customer service. Ideal candidates will possess strong communication skills, the ability to multitask, and a high school diploma. Prior dental experience is preferred, and candidates should be organized and thrive in a team-oriented environment.