Patient Experience Front Desk Specialist — PT Clinic

Select Medical; Arlington (VA); Vor Ort; USD 23.000 - 29.000; Vollzeit

Benefits dieser Stelle

Mentorship program

Generous PTO

Medical/RX/vision/dental benefits

401(k) retirement plan

Zusammenfassung

Select Medical in Arlington, VA is seeking a Patient Service Specialist to greet and register patients at the front desk, schedule appointments, coordinate communications with insurers and attorneys, and handle co-pays and authorizations. The role operates weekdays with a 10:30am–7:30pm schedule in a full-time capacity.

The position emphasizes delivering an exceptional patient experience from entry to aftercare and supports the business side of the center. Relevant healthcare exposure is valued.

Qualifikationen

• High School Diploma or GED required.
• 1 year of front desk experience.
• 1 year of medical office experience.
• Healthcare experience preferred.
• Prior therapy experience preferred.
• 1 year of outpatient therapy experience preferred.

Aufgaben

• Greet and register patients and provide information about what to expect during their visit and next appointment as they check out.
• Schedule patient appointments in person and via phone.
• Coordinate communications with attorneys, insurance companies, translation companies, market operational leaders and business development team.
• Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications.

Kenntnisse

Customer service

Communication

Ausbildung

High School Diploma/GED

Jobbeschreibung

Select Medical in Arlington, VA is seeking a Patient Service Specialist to greet and register patients at the front desk, schedule appointments, coordinate communications with insurers and attorneys, and handle co-pays and authorizations. The role operates weekdays with a 10:30am–7:30pm schedule in a full-time capacity.

The position emphasizes delivering an exceptional patient experience from entry to aftercare and supports the business side of the center. Relevant healthcare exposure is valued.