Patient Experience Front Desk Specialist (Bilingual)

Sea Mar; Lakewood (WA); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Prescription coverage

Life Insurance

Long Term Disability

Employee Assistance Program

Paid-time-off starting at 24 days per

10 paid Holidays

401(k)/Retirement options

Job summary

Sea Mar Community Health Centers in Lakewood, WA seeks a Full-Time Front Desk Receptionist to warmly greet patients, manage calls, schedule appointments, and assist with registrations. The role supports clinic flow and access to care in a fast-paced environment.

Qualifications include a High School Diploma or GED; bilingual English/Spanish is preferred, with strong communication and customer service skills. Competitive benefits and Monday–Friday scheduling.

Qualifications

• High School Diploma or GED required.
• Previous medical front desk experience preferred.
• Bilingual English/Spanish preferred.

Responsibilities

• Greet patients and answer phones; schedule appointments.
• Register patients and accurately enter demographic information.
• Collect patient payments and maintain accurate records.
• Assist patients with forms, services, and referrals to resources.
• Support back-office staff to address quality gaps and clinic flow.
• Maintain a clean, organized front desk and waiting area.

Skills

Bilingual English/Spanish

Customer service

Phone system management

Front desk experience

Education

High School Diploma or GED

Tools

Office equipment

Job description

Sea Mar Community Health Centers in Lakewood, WA seeks a Full-Time Front Desk Receptionist to warmly greet patients, manage calls, schedule appointments, and assist with registrations. The role supports clinic flow and access to care in a fast-paced environment.

Qualifications include a High School Diploma or GED; bilingual English/Spanish is preferred, with strong communication and customer service skills. Competitive benefits and Monday–Friday scheduling.