Patient Experience Front Desk Specialist

Community Medical Centers, Inc.; Vacaville (CA); On-site; USD 32,000 - 33,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Flexible spending account

Dependent care

Employee assistance program

Life Insurance

Pet Insurance

Disability Insurance

403(b) retirement plan

Paid time off

Gym membership

Growth opportunities

Collaborative environment

Job summary

Community Medical Centers in Vacaville, CA is seeking a Front Office Receptionist to join our care team. You will welcome patients, schedule appointments, register and verify insurance, and coordinate with providers to ensure smooth patient flow.

Ideal candidates have strong customer service, experience as a receptionist, and proficiency with computer systems and EHR software. This full-time role offers comprehensive benefits and opportunities for growth within our patient-centered network.

Qualifications

• Minimum high school diploma or GED required.
• One year experience as receptionist or customer service in community setting.
• Ability to type 35 wpm; typing certificate preferred.
• Ability to work with computers and data entry; attention to detail.
• Customer-focused with strong communication and teamwork.

Responsibilities

• Greet and assist patients/visitors in person, by phone, or via text.
• Register patients in the Electronic Health Record and verify data.
• Schedule and coordinate appointments per Center protocols.
• Verify insurance eligibility and process payor codes.
• Assist with Empanelment, pre-visit planning, and chart updates.
• Maintain confidentiality and HIPAA compliance.

Skills

Customer service

Phone etiquette

Data entry

Computer skills

Communication

Multitasking

Teamwork

Typing 35 wpm

Education

High school diploma or GED

Medical receptionist training program

Tools

EHR software

Job description

Community Medical Centers in Vacaville, CA is seeking a Front Office Receptionist to join our care team. You will welcome patients, schedule appointments, register and verify insurance, and coordinate with providers to ensure smooth patient flow.

Ideal candidates have strong customer service, experience as a receptionist, and proficiency with computer systems and EHR software. This full-time role offers comprehensive benefits and opportunities for growth within our patient-centered network.