Front Desk Patient Services Specialist

Eyesightnh; Portsmouth (NH); On-site; USD 30,000 - 40,000; Full time

Job summary

A healthcare provider in Portsmouth is seeking a Patient Service Representative to manage the check-in and check-out process for patients, ensuring excellent service and efficient operations. The role requires strong customer service skills, attention to detail, and a high school diploma. Preferred candidates will have experience in a medical office and a good understanding of medical insurance. This position offers a typical office environment.

Qualifications

• 1 year in a customer service role preferred.
• Medical office experience is a plus.
• Understanding of medical insurance is beneficial.

Responsibilities

• Manage patient check-in and check-out processes.
• Educate patients on policies and procedures.
• Ensure HIPAA compliance in patient interactions.
• Address patient questions and concerns effectively.

Skills

Customer service skills

Communication skills

Attention to detail

Education

High school diploma or GED

Job description

A healthcare provider in Portsmouth is seeking a Patient Service Representative to manage the check-in and check-out process for patients, ensuring excellent service and efficient operations. The role requires strong customer service skills, attention to detail, and a high school diploma. Preferred candidates will have experience in a medical office and a good understanding of medical insurance. This position offers a typical office environment.