Patient Experience Front Desk Specialist

Forefront Dermatology; Missoula (MT); On-site; USD 30,000 - 40,000; Full time

Job summary

A healthcare clinic is seeking a Clinical Receptionist to manage daily operations and ensure a smooth patient check-in process. Responsibilities include welcoming patients, verifying their information, collecting payments, and maintaining a tidy waiting area. The ideal candidate should have excellent communication and organizational skills, along with a background in customer service or clinical settings. This role is essential in providing a positive experience for patients while ensuring the clinic runs efficiently.

Qualifications

• Experience in a clinical or customer service environment preferred.
• Ability to manage multiple tasks and prioritize work.
• Familiarity with electronic health records and scheduling systems is a plus.

Responsibilities

• Welcome patients and manage check-in process.
• Verify and update patient demographic and insurance information.
• Collect co-pays and manage daily cash log.

Skills

Excellent communication skills

Organizational skills

Patient interaction experience

Job description

A healthcare clinic is seeking a Clinical Receptionist to manage daily operations and ensure a smooth patient check-in process. Responsibilities include welcoming patients, verifying their information, collecting payments, and maintaining a tidy waiting area. The ideal candidate should have excellent communication and organizational skills, along with a background in customer service or clinical settings. This role is essential in providing a positive experience for patients while ensuring the clinic runs efficiently.