Patient Experience Front Desk Specialist

U.S. Dermatology Partners; Stillwater (OK); Hybrid; USD 21,000 - 23,000; Full time

Job summary

Paycom - ATS is hiring a Full Time Front Desk Clerk in Stillwater, OK. The role involves answering calls, greeting patients, data processing, and general administrative duties in a healthcare environment.

The ideal candidate has at least 1 year of retail or clinical front desk experience, strong MS Office skills, and knowledge of HIPAA. This position emphasizes accuracy, customer service, and professional interaction.

Qualifications

• Detail oriented with professional attitude and reliability.
• Strong interpersonal and customer service skills.
• Ability to follow written and verbal instructions.
• Proficiency in MS Excel, Word, and Outlook.
• Knowledge of HIPAA guidelines.

Responsibilities

• Answer central telephone system and direct calls.
• Greet public and provide patient assistance.
• Process data and maintain records.
• Prepare and edit correspondence and reports.
• Assist patients with facility services.
• Follow safety policies and procedures.
• Perform other duties as needed.

Skills

Detail oriented

Customer service

English communication

Microsoft Excel

Office software

Tools

Excel

Word

Outlook

Job description

Paycom - ATS is hiring a Full Time Front Desk Clerk in Stillwater, OK. The role involves answering calls, greeting patients, data processing, and general administrative duties in a healthcare environment.

The ideal candidate has at least 1 year of retail or clinical front desk experience, strong MS Office skills, and knowledge of HIPAA. This position emphasizes accuracy, customer service, and professional interaction.