Patient Experience Front Desk Specialist

MVPT Physical Therapy; Barneveld (NY); On-site; USD 25,000 - 28,000; Full time

Job summary

MVPT Physical Therapy in Barneveld, NY is seeking a friendly Medical Receptionist to join our close-knit, in-person team. This full-time role supports daily clinic operations, scheduling, insurance verification, and patient communication, helping deliver compassionate care to local families.

You’ll greet patients, manage phone inquiries, verify benefits, collect outlines of payments, and keep accurate intake forms.

Qualifications

• Experience in a medical office, healthcare setting, or front desk role required.
• Knowledge of insurance verification and patient financial responsibilities preferred.
• Strong communication and customer service skills.
• Excellent organization and attention to detail.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Welcome patients and provide outstanding customer service.
• Answer phones and assist with scheduling appointments.
• Verify insurance benefits and explain patient financial responsibilities.
• Manage patient intake forms and maintain accurate records.
• Coordinate referrals, authorizations, and insurance approvals.
• Support clinic operations and maintain efficient schedules.
• Assist with billing, payments, and administrative tasks.

Skills

Medical office experience

Insurance verification

Customer service

Organization

Communication skills

Job description

MVPT Physical Therapy in Barneveld, NY is seeking a friendly Medical Receptionist to join our close-knit, in-person team. This full-time role supports daily clinic operations, scheduling, insurance verification, and patient communication, helping deliver compassionate care to local families.

You’ll greet patients, manage phone inquiries, verify benefits, collect outlines of payments, and keep accurate intake forms.