FRONT DESK RECEPTIONIST FOR PHYSICAL MEDICINE PRACTICE

MT. PLEASANT PHYSICAL MEDICINE AND REHABILITATION; Town of Mount Pleasant (NY); On-site; USD 22,000 - 30,000; Part time

Job summary

Mt. Pleasant Physical Medicine and Rehabilitation in Thornwood, NY seeks a friendly Front Desk Receptionist to warmly greet patients and support a collaborative healthcare team.

You will manage calls, schedule appointments, verify insurance, collect co-pays, maintain accurate EHR records, coordinate referrals, and keep the front desk organized in a fast-paced environment. Flexible schedule around 30 hours per week.

Qualifications

• Prior experience in a medical front desk or healthcare reception is preferred.
• Familiarity with medical insurance verification and billing processes.
• Proficient with EHR/EMR systems and general computer skills.

Responsibilities

• Greet and check in patients in a warm, professional manner.
• Answer and direct calls, schedule appointments, and manage calendar.
• Verify insurance eligibility and collect co-pays at time of service.
• Maintain patient records using EHR/EMR software.
• Coordinate referrals and communications between patients and staff.
• Manage intake forms and ensure all documentation is complete.
• Maintain a clean, welcoming reception area.

Skills

Front desk experience

Medical billing familiarity

Phone etiquette

Customer service

EHR/EMR proficiency

Multitasking

Organization

Team collaboration

Tools

EHR/EMR software

Job description

About the Role:

Mt. Pleasant Physical Medicine and Rehabilitation is looking for a friendly and organized Front Desk Receptionist to be the welcoming face of our practice in Thornwood, NY. This is a great opportunity to join a dedicated healthcare team where your people skills and attention to detail will make a real difference in patients' lives every day.

Responsibilities:

Greet and check in patients in a warm, professional manner upon arrival

Answer and direct incoming phone calls, schedule appointments, and manage the front desk calendar

Verify patient insurance eligibility and collect co-pays at time of service

Maintain and update accurate patient records using electronic health record (EHR) software

Coordinate referrals, authorizations, and communication between patients and clinical staff

Manage patient intake forms and ensure all required documentation is complete

Maintain a clean, organized, and welcoming reception area

Requirements:

Prior experience in a medical front desk, healthcare receptionist, or administrative role preferred

Familiarity with medical insurance verification and billing processes

Proficiency with EHR/EMR systems and general computer skills

Strong communication and interpersonal skills with a patient-first attitude

Highly organized, detail-oriented, and able to multitask in a fast-paced environment

Professional, dependable, and a collaborative team player

About Us:

Mt. Pleasant Physical Medicine and Rehabilitation is a trusted provider of physical medicine and rehabilitation services in Thornwood, NY, committed to helping patients restore function, reduce pain, and improve quality of life. Our patients choose us for our compassionate, personalized approach to care, and our staff love working here because of the supportive team environment and the meaningful impact they make each day. Flexible schedule approx 30 hrs/wk