Medical Receptionist

Bay State PT; Topsham (ME); On-site; USD 21,000 - 30,000; Full time

Job summary

MVPT Physical Therapy in Topsham, ME seeks a friendly Medical Receptionist to join our clinic. You will be the front desk point person, handling check-in/out, scheduling, and day-to-day workflow.

You’ll verify insurance, explain patient financial responsibilities, manage forms, and support billing and administrative tasks to keep the clinic running smoothly.

Qualifications

• Experience in a medical office or front desk role.
• Knowledge of insurance verification and patient financial responsibilities.
• Strong communication and customer service skills.
• Excellent organization and attention to detail.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Welcome patients and provide outstanding customer service.
• Answer phones and assist with scheduling appointments.
• Verify insurance benefits and explain patient financial responsibilities.
• Manage patient intake forms and maintain accurate records.
• Coordinate referrals, authorizations, and insurance approvals.
• Assist with billing, payments, and administrative tasks.

Skills

Customer service

Phone skills

Insurance verification

Communication

Organization

Multitasking

Job description

MVPT Physical Therapy, a leading provider of outpatient physical therapy in the Northeast, is seeking a Medical Receptionist to join our team. Full time - 40 hours per week. In this role, you will be the front office point person, handling scheduling and day-to-day workflow. You will oversee the check-in/out process, ensuring it’s fast, friendly, and accurate, and you will act as the go-to for insurance verifications, authorizations, and co-pay collections. You’ll be the engine that keeps our clinic running smoothly and ensures every patient feels seen and heard.

What You'll Do

• Welcome patients and provide outstanding customer service


• Answer phones and assist with scheduling appointments


• Verify insurance benefits and explain patient financial responsibilities


• Manage patient intake forms and maintain accurate records


• Coordinate referrals, authorizations, and insurance approvals


• Support clinic operations and maintain efficient schedules


• Assist with billing, payments, and administrative tasks

What We're Looking For

• Experience in a medical office, healthcare setting, or front desk role required


• Knowledge of insurance verification and patient financial responsibilities preferred


• Strong communication and customer service skills


• Excellent organization and attention to detail


• Ability to multitask in a fast-paced environment

Why Join Us?

• Supportive, team-oriented culture


• Opportunities for career growth and professional development


• Meaningful work that helps improve patients' lives every day


• Collaborative environment where teamwork and patient care come first

MVPT Physical Therapy is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, ancestry, age over 40, protected veteran status, disability, sexual orientation, gender identity/expression, marital status, or other protected class.