Patient Experience Front Desk (No Holidays/Nights)

Emploive; Denver (CO); Hybrid; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health coverage

401(k) matching

Paid time off

Parental leave

Job summary

Sono Bello is seeking a Front Desk/Administrative Assistant to support daily operations at our Denver location. You will greet patients, manage check-ins/outs, schedule appointments, and handle billing and documentation to ensure smooth patient flow.

Ideal candidates are proficient with MS Office, comfortable with numbers, and capable of professional communication with patients and staff. This full-time role emphasizes a balanced schedule and positive patient experience.

Qualifications

• Must be familiar with MS Office, including Excel.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees.
• Ability to add, subtract, multiply and divide.
• Ability to carry out instructions furnished in written, oral, or diagram form.
• Ability to problem solve.

Responsibilities

• Greet all patients, and offer beverage.
• Check patients in and make sure schedule reflects appointment status.
• Check patients out and schedule next appointment.
• Maintain accountability for the schedule book.
• Introduce visitors to the appropriate personnel that will assist with their concerns.
• Conduct confirmation calls for appointments.
• Pull next day’s patient charts and organize per scheduled appointment time.
• Prepare new patient charts.
• Maintain inventory of all front office supplies.
• Check email and forward to the appropriate staff member.
• Organize and maintain file system.
• Keep Front Desk and Lobby area clean.
• Billing
• Process payments.
• Print daily close out reports on scheduling system and review for accuracy.

Skills

MS Office/Excel

Public speaking

Basic math

Problem solving

Tools

Scheduling software

Job description

Sono Bello is seeking a Front Desk/Administrative Assistant to support daily operations at our Denver location. You will greet patients, manage check-ins/outs, schedule appointments, and handle billing and documentation to ensure smooth patient flow.

Ideal candidates are proficient with MS Office, comfortable with numbers, and capable of professional communication with patients and staff. This full-time role emphasizes a balanced schedule and positive patient experience.