Patient Experience Front Desk & Insurance Coordinator

Community Dental Partners; Beaumont (TX); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

401(k)

Health (PPO/HSA)

Vision

Dental

Disability insurance (STD/LTD)

Life Insurance

PTO

Holiday Pay

Certifications: Hep B, CPR

Career growth

Online learning

Competitive compensation

Paid training

Employee fun days

Holiday celebrations

EAP

Perks @ Work

Employee discount

Job summary

Community Dental Partners is seeking an Insurance Coordinator to verify coverage, assist patients, and support the front desk in a fast-paced dental office in Beaumont. You will greet patients, collect documents, scan records, and update patient status as needed.

The role requires administrative experience, comfort with insurance processes, and strong communication. A High School diploma is expected, with opportunities for career growth and a comprehensive benefits package.

Qualifications

• Administrative experience is required.
• Experience working with insurance is preferred.
• Education: High School graduate or equivalent.
• Written and verbal communication skills.
• Customer service is a plus.
• Multitasking and prioritizing.
• Dependability.
• Team player.

Responsibilities

• Greet patients upon arrival.
• Collect paperwork and insurance information from patients and scan documents.
• Update patient status in the system according to guidelines.
• Handle routine questions over the phone about appointments, policies, insurance, and treatments; update notes accordingly.
• Verify insurance and frequencies when needed.
• Review schedules to ensure appointments are due before confirming them.
• Confirm patients following the established protocol; reappoint as needed.
• Maintain front office area/lobby.
• Collect fees per patient’s insurance or visit.
• Assist the office manager in creating claims.
• Perform other duties as assigned.

Skills

Administrative experience

Insurance experience

Customer service

Multitasking

Team player

Communication skills

Organizing workloads

Education

High School diploma

Job description

Community Dental Partners is seeking an Insurance Coordinator to verify coverage, assist patients, and support the front desk in a fast-paced dental office in Beaumont. You will greet patients, collect documents, scan records, and update patient status as needed.

The role requires administrative experience, comfort with insurance processes, and strong communication. A High School diploma is expected, with opportunities for career growth and a comprehensive benefits package.