Dental Insurance Front Office Coordinator

Community Dental Partners; San Antonio (TX); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

401(k)

Health (PPO/HSA)

Vision

Dental

Disability insurance (STD/LTD)

Life Insurance

Paid Time Off

Holiday Pay

Career Growth Opportunities

Company online learning

Competitive Compensation

Paid training

Employee fun days

Holiday celebrations

EAP

Job summary

Community Dental Partners is seeking a Front Office Assistant - Insurance Coordinator with dental experience. The role focuses on insurance verification, greeting patients, and supporting the front desk to ensure a smooth patient experience.

Responsibilities include handling insurance data, scheduling coordination, and assisting patients and staff. The position is full-time with standard office hours and a strong emphasis on customer service and teamwork.

Qualifications

• Education: High School graduate or equivalent
• Written and verbal communication skills
• Customer service is a plus
• Multitasking and prioritizing
• Dependability
• Team player

Responsibilities

• Greet patients upon arrival
• Receive paperwork and insurance information from the Greeter, verify and scan into the system
• Change and update patient status in the computer according to guidelines
• Handle routine questions over the phone concerning appointments, policies, insurance, and treatments; update notes in the system
• Verifying insurance and frequencies when needed
• Review the schedule in advance to ensure appointments and patients are due before confirming them
• Confirm patients the day before and the day of the appointment; reappoint if necessary
• Back up the Greeter when not at the station
• Clean/maintain front office area/lobby
• Perform other duties as assigned

Skills

Customer service

Multitasking

Team player

Interpersonal skills

Communication skills

Detail oriented

Education

High School diploma or equivalent

Tools

Computer software applications

Job description

Community Dental Partners is seeking a Front Office Assistant - Insurance Coordinator with dental experience. The role focuses on insurance verification, greeting patients, and supporting the front desk to ensure a smooth patient experience.

Responsibilities include handling insurance data, scheduling coordination, and assisting patients and staff. The position is full-time with standard office hours and a strong emphasis on customer service and teamwork.