Patient Insurance & Front Desk Specialist

Community Dental Partners; United States; On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

401(k)

Health (PPO/HSA)

Vision

Dental

Disability insurance (STD/LTD)

Life Insurance

Paid Time Off

Holiday Pay

Hep B and CPR Certifications

Career Growth Opportunities

Paid training

Perks @ Work

Employee discount program

Job summary

Community Dental Partners is seeking an Insurance Coordinator to support insurance verification and front desk operations. This role focuses on delivering a positive patient experience by greeting patients, collecting information, and maintaining accurate records.

The position emphasizes teamwork, reliability, and excellent communication as you assist patients, staff, and doctors with insurance details and scheduling. This is a full-time, non-exempt role based in the United States.

Qualifications

• High School diploma or equivalent required.
• Strong written and verbal communication.
• Customer service experience is a plus.
• Ability to multitask and prioritize.
• Dependable team player.
• Flexible and adaptable.

Responsibilities

• Greet patients upon arrival.
• Receive paperwork and verify insurance information for accuracy before scanning into the system.
• Change and update patient status in the computer per guidelines.
• Handle routine questions over the phone about appointments, policies, and insurance; update notes in the system.
• Verify insurance and frequencies when needed.
• Review the schedule in advance to ensure appointments and patients are due before confirming them.
• Confirm patients the day before and day of the appointment; reappoint as needed.
• Back up the Greeter when they are not at the station.
• Clean/maintain front office area/lobby.
• Perform other duties as assigned.

Skills

Customer service

Multitasking

Communication skills

Team player

Computer literacy

Education

High School Diploma or equivalent

Tools

Office software

Job description

Community Dental Partners is seeking an Insurance Coordinator to support insurance verification and front desk operations. This role focuses on delivering a positive patient experience by greeting patients, collecting information, and maintaining accurate records.

The position emphasizes teamwork, reliability, and excellent communication as you assist patients, staff, and doctors with insurance details and scheduling. This is a full-time, non-exempt role based in the United States.