Patient Experience Front Desk Coordinator

BEHAVIORAL HEALTH PRACTICE SERVICES LLC.; Pleasant Grove (UT); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

AD&D insurance

Disability insurance

Life insurance

401k with employer match

Paid parental leave

Paid time off

Holiday pay

Employee Assistance Program

Job summary

LifeStance Health in Pleasant Grove, UT is seeking a Practice Coordinator to manage front office daily activities for the facility, ensuring high-quality patient service for both in-person and telehealth patients. You will handle scheduling, patient check-in/out, billing inquiries, insurance eligibility, and support clinicians.

Strong multitasking, communication, and HIPAA compliance are essential; prior healthcare operations experience preferred.

Qualifications

• Ability to multitask and prioritize duties to support delivery of high-quality patient experience.
• Strong communication skills, both written and verbal.
• Proficient in using Computer Software Applications (Microsoft Office & EMRs) and comfortable handling sensitive information (HIPAA).

Responsibilities

• Front desk responsibilities including greeting and checking patients in/out.
• Manage scheduling and patient flow for in-person and telehealth visits.
• Assist patients with billing questions, insurance eligibility, and payments.
• Coordinate with clinicians and staff to ensure smooth office operations and patient care.

Skills

Multitask

Communication

HIPAA compliance

Education

High School or equivalent

Associate/Bachelor degree preferred

Tools

Microsoft Office

EMRs

Job description

LifeStance Health in Pleasant Grove, UT is seeking a Practice Coordinator to manage front office daily activities for the facility, ensuring high-quality patient service for both in-person and telehealth patients. You will handle scheduling, patient check-in/out, billing inquiries, insurance eligibility, and support clinicians.

Strong multitasking, communication, and HIPAA compliance are essential; prior healthcare operations experience preferred.