Patient Experience Front Desk Coordinator

CHA Hollywood Presbyterian Medical Center; Los Angeles (CA); On-site; USD 42,000 - 52,000; Full time

Job summary

CHA Hollywood Presbyterian Medical Center is seeking a Front Office Coordinator to represent the first impression of our office. You will greet patients, manage phone calls, schedule appointments, handle patient registration, and verify insurance benefits, co-pays, and balances at the point of service.

The role requires excellent communication skills, ability to multitask in a fast-paced environment, and strong customer service.

Qualifications

• High School Diploma or equivalent.
• Bachelor's Degree in a healthcare related field preferred.
• Previous front office coordinator experience in a physician practice environment.

Responsibilities

• Greet patients professionally and handle front desk operations.
• Answer phones and schedule appointments; register patients and verify insurance.
• Obtain authorizations and referrals; manage co-pays and balances.
• Review and collect patient demographics; ensure data privacy.

Skills

Communication

Multitasking

Customer Service

Verbal/Written Communication

Education

High School Diploma

Bachelor's Degree (Healthcare)

Job description

CHA Hollywood Presbyterian Medical Center is seeking a Front Office Coordinator to represent the first impression of our office. You will greet patients, manage phone calls, schedule appointments, handle patient registration, and verify insurance benefits, co-pays, and balances at the point of service.

The role requires excellent communication skills, ability to multitask in a fast-paced environment, and strong customer service.