Dental Front Desk & Patient Care Coordinator

Affordable Care, LLC; Stone Mountain (GA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive compensation

Career growth and advancement

Supportive, team-oriented environment

Comprehensive new hire training

Job summary

Affordable Dentures & Implants is seeking an experienced Dental Front Desk Coordinator to be the friendly first contact for patients and ensure smooth front office operations.

You will welcome patients, schedule appointments, verify records in Dentrix, process payments, and discuss financing options like CareCredit while supporting a patient-centered experience in a fast-paced dental practice.

Qualifications

• 2+ years of dental front office or receptionist experience required.
• Experience scheduling patients in a dental practice preferred.
• Knowledge of Dentrix and CareCredit is preferred.
• Knowledge of dental terminology and insurance processes is helpful.
• Excellent customer service and strong communication skills are essential.

Responsibilities

• Welcome patients professionally and create a great first impression.
• Check patients in and out and manage efficient patient flow.
• Schedule, confirm, and coordinate appointments.
• Answer calls and respond to questions on treatment, pricing, financing, and policies.
• Verify and maintain patient records using Dentrix.
• Process payments, collect balances, and reconcile daily transactions.
• Discuss financing options, including CareCredit, when appropriate.
• Assist patients with insurance documentation and claims.
• Maintain accurate records and documentation.
• Follow up with prospective patients to encourage scheduling.
• Order and maintain office supplies and admin materials.
• Prepare reports and administrative paperwork.
• Maintain a clean, welcoming reception area.
• Assist the clinical team with chairside support when needed.
• Take on additional duties to support practice success.

Skills

2+ years front office experience

Dental receptionist experience

Excellent customer service

Strong communication skills

Team-oriented

Multitasking

Tools

Dentrix

CareCredit

Job description

Affordable Dentures & Implants is seeking an experienced Dental Front Desk Coordinator to be the friendly first contact for patients and ensure smooth front office operations.

You will welcome patients, schedule appointments, verify records in Dentrix, process payments, and discuss financing options like CareCredit while supporting a patient-centered experience in a fast-paced dental practice.