Patient Experience & Front Desk Concierge

CLS Health; Huntsville (TX); In loco; USD 34.000 - 42.000; Tempo pieno

Vantaggi offerti da questo lavoro

401(k)

401(k) matching

Dental Insurance

Disability insurance

Health insurance

Life insurance

Paid time off

Vision insurance

Descrizione del lavoro

CLS Health in Houston, TX is seeking a Patient Service Representative I to be the first point of contact for patients, handling check-in/check-out, insurance verification, and payment collection.

You'll work in a fast-paced healthcare environment, requiring excellent communication, multitasking, and accuracy. Prior medical office or customer service is preferred, with proficiency in Microsoft Office.

Competenze

• High school diploma or equivalent.
• Experience in a medical office or customer service environment preferred.
• Excellent communication and interpersonal skills.
• Ability to multitask and prioritize effectively.
• Strong attention to detail and accuracy.
• Proficiency in Microsoft Office and other computer applications.
• Knowledge of medical terminology and insurance billing preferred.

Mansioni

• Greet patients and visitors in a friendly and welcoming manner.
• Verify patient information, including insurance coverage and personal information.
• Collect co-pays and other fees from patients at the time of service.
• Ensure the referrals are in the patient's chart before the patient comes in.
• Maintain patient records and ensure that they are accurate and up to date.
• Count cash box and complete cash reconciliation forms. Once close is completed, sign off on EBO report and cash reconciliation.
• Handle patient complaints and resolve issues in a professional manner.
• Perform other administrative tasks as needed.

Conoscenze

Customer service

Communication skills

Multitasking

Interpersonal skills

Attention to detail

Formazione

High school diploma

Strumenti

Microsoft Office

Descrizione del lavoro

CLS Health in Houston, TX is seeking a Patient Service Representative I to be the first point of contact for patients, handling check-in/check-out, insurance verification, and payment collection.

You'll work in a fast-paced healthcare environment, requiring excellent communication, multitasking, and accuracy. Prior medical office or customer service is preferred, with proficiency in Microsoft Office.