Patient Experience Coordinator - Scheduling & Care Access

ivyhealth; Town of York (WI); Sur place; USD 35 000 - 45 000; Plein temps

Avantages offerts par ce poste

Full benefits package within first 1st

Generous PTO & paid holidays

Bonus incentive opportunities

Professional development programs

Mentorship and career advancement

Résumé du poste

Ivy Health in York, SC is seeking a Patient Coordinator to ensure smooth patient flow and exceptional service. You will greet patients, schedule appointments, handle calls, verify coverage, obtain authorizations, and collect payments, contributing to a positive patient experience.

The role collaborates with clinicians and staff to maintain clinic efficiency and patient satisfaction, with opportunities for professional growth within a expanding network.

Qualifications

• 2+ years of administrative experience in a healthcare setting preferred.
• Proficiency in Microsoft Office applications (Excel, Word, Outlook).
• Strong time management and ability to multi-task in a fast-paced environment.
• Self-motivated with a drive to exceed patient expectations.
• Adaptability and a positive attitude with fluctuating workloads.
• Willingness to learn and grow.
• Dedication to exceptional patient outcomes and quality of care.

Responsabilités

• Greet and check-in patients; schedule appointments.
• Answer incoming calls; verify insurance coverage and obtain necessary authorization.
• Collect payments; process new patients; support clinic performance.

Description du poste

Ivy Health in York, SC is seeking a Patient Coordinator to ensure smooth patient flow and exceptional service. You will greet patients, schedule appointments, handle calls, verify coverage, obtain authorizations, and collect payments, contributing to a positive patient experience.

The role collaborates with clinicians and staff to maintain clinic efficiency and patient satisfaction, with opportunities for professional growth within a expanding network.