Patient Experience Navigator

Ivy Rehab; York (SC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Full benefits package starting first月

Generous PTO

Paid holidays

Bonus incentive opportunities

Job summary

Ivy Rehab in York, SC, seeks a Patient Coordinator to support clinic operations and deliver exceptional patient experiences. The role involves greeting patients, scheduling, handling calls, verifying insurance, and processing new patients in a fast-paced setting.

Two or more years of healthcare administration experience are preferred; proficiency in MS Office is required. This full-time position offers growth opportunities and a supportive team environment at Ivy Rehab.

Qualifications

• 2+ years of administrative experience in a healthcare setting is preferred.
• Proficiency in Microsoft Office applications such as Excel, Word, and Outlook.
• Great time management and ability to multi-task in a fast-paced environment.
• Self-motivated with a drive to exceed patient expectations.
• Adaptability and positive attitude with fluctuating workloads.
• Self-motivated with the eagerness to learn and grow.
• Dedication to exceptional patient outcomes and quality of care.

Responsibilities

• Greet and check-in patients and verify insurance coverage.
• Schedule appointments and answer incoming calls.
• Obtain necessary authorizations and collect payments.
• Process new patients and support clinic operations to maintain performance.

Skills

Administrative experience

Customer service

Microsoft Office

Tools

Excel

Word

Outlook

Job description

Ivy Rehab in York, SC, seeks a Patient Coordinator to support clinic operations and deliver exceptional patient experiences. The role involves greeting patients, scheduling, handling calls, verifying insurance, and processing new patients in a fast-paced setting.

Two or more years of healthcare administration experience are preferred; proficiency in MS Office is required. This full-time position offers growth opportunities and a supportive team environment at Ivy Rehab.