Patient Experience Coordinator - Part-Time, NY

Ivy Health; Plainedge (NY); On-site; USD 28,000 - 34,000; Part time

Benefits offered by this job

Bonus incentive opportunities

Generous PTO

Paid holidays

Full benefits package from month 1

Job summary

Ivy Health in Bethpage, NY seeks a Part-time Patient Representative to support our clinics and enhance patient care. You will greet and check-in patients, schedule appointments, answer calls, verify insurance, and collect payments, contributing to a smooth, patient-centered experience.

Be part of Ivy Rehab’s dedicated team, with opportunities for growth, inclusive culture, and a commitment to world-class care across PT, OT, ST, and ABA services.

Qualifications

• 1+ years of administrative experience in a healthcare setting is preferred.
• Proficiency in Microsoft Office applications such as Excel, Word, and Outlook.
• Great time management and ability to multi-task in a fast-paced environment.
• Self-motivated with a drive to exceed patient expectations.
• Adaptability and positive attitude with fluctuating workloads.
• Self-motivated with the eagerness to learn and grow.
• Dedication to exceptional patient outcomes and quality of care.

Responsibilities

• Greeting and checking-in patients.
• Scheduling appointments and answering incoming phone calls.
• Verifying insurance coverage and obtaining necessary authorizations.
• Collecting payments and processing new patients.
• Helping the clinic maintain optimal performance.

Skills

Administrative experience

Microsoft Office

Tools

Microsoft Office

Job description

Ivy Health in Bethpage, NY seeks a Part-time Patient Representative to support our clinics and enhance patient care. You will greet and check-in patients, schedule appointments, answer calls, verify insurance, and collect payments, contributing to a smooth, patient-centered experience.

Be part of Ivy Rehab’s dedicated team, with opportunities for growth, inclusive culture, and a commitment to world-class care across PT, OT, ST, and ABA services.