Patient Experience Coordinator – Medical Receptionist (FT)

Expercare-Urgent-Care-; Williamsburg (GA); On-site; USD 32,000 - 45,000; Full time

Job summary

ExperCARE in Rincon, GA, is seeking a Patient Engagement Coordinator (Medical Receptionist) to provide friendly, efficient service to patients and support front desk operations.

You will register patients, verify insurance, manage calls, schedule appointments, and help maintain a welcoming office environment. CPR certification is preferred or willing to obtain.

This full-time role offers competitive pay and benefits, with opportunities to grow in a fast-paced clinic.

Qualifications

• Excellent customer service and communication skills.
• Ability to multitask and stay organized under pressure.
• Flexible availability, including evenings and weekends.
• CPR certification is required or willingness to obtain.

Responsibilities

• Greet patients and callers in a professional, welcoming manner.
• Complete patient registration and verify insurance information.
• Answer and manage multiple phone lines with efficiency.
• Collect payments and calculate charges accurately.
• Schedule follow-up appointments and manage referrals.
• Fax, scan, and manage medical records as needed.
• Keep the front office and waiting area clean and inviting.
• Support clinic flow and assist team members as needed.

Skills

Customer service

Multitasking

Job description

ExperCARE in Rincon, GA, is seeking a Patient Engagement Coordinator (Medical Receptionist) to provide friendly, efficient service to patients and support front desk operations.

You will register patients, verify insurance, manage calls, schedule appointments, and help maintain a welcoming office environment. CPR certification is preferred or willing to obtain.

This full-time role offers competitive pay and benefits, with opportunities to grow in a fast-paced clinic.