Patient Experience Coordinator - Medical Front Desk

Anderson Orthopaedic Clinic; Reston (VA); On-site; USD 32,000 - 42,000; Full time

Job summary

Anderson Orthopaedic Clinic Physical Therapy in Arlington, VA is seeking a Full-Time Medical Receptionist to support our outpatient clinic. You will greet patients, answer inquiries, schedule therapy appointments, and help coordinate referrals while maintaining patient records and confidentiality.

The role requires 1-2 years of PT office experience (a plus), excellent customer service and telephone skills, and proficiency in Microsoft Office. Equal opportunity employer policy applies.

Qualifications

• 1-2 years of Physical Therapy Office experience a plus.
• Proficient in Microsoft Office.
• Excellent Customer Service and Telephone skills.

Responsibilities

• Greet patients and visitors in person or by phone and direct inquiries.
• Maintain patient records and scheduling information.
• Schedule the patient for therapy and coordinate referrals as needed.
• Maintain confidentiality of patient information and ensure privacy.
• Assist in daily clinic operations and follow policies and procedures.

Skills

Customer service

Telephone skills

PT office experience

Tools

Microsoft Office

Job description

Anderson Orthopaedic Clinic Physical Therapy in Arlington, VA is seeking a Full-Time Medical Receptionist to support our outpatient clinic. You will greet patients, answer inquiries, schedule therapy appointments, and help coordinate referrals while maintaining patient records and confidentiality.

The role requires 1-2 years of PT office experience (a plus), excellent customer service and telephone skills, and proficiency in Microsoft Office. Equal opportunity employer policy applies.