Patient Experience Coordinator, Medical Front Desk

Center For Sight Las Vegas; Las Vegas (NV); On-site; USD 33,000 - 44,000; Full time

Job summary

Center For Sight Las Vegas is seeking a Medical Receptionist to support the Front Desk under the direction of the Front Desk Manager. You will greet patients, collect demographics, verify insurance, and handle scheduling and referrals.

Responsibilities include EMR data entry, insurance verification, HIPAA releases, billing queries, and maintaining a welcoming lobby. Strong communication and teamwork are essential in a fast-paced clinical environment.

Qualifications

• Requires 2 years customer service or medical office experience.
• Must type 45 wpm with minimal errors.
• Strong written and oral communication skills are essential.
• Ability to manage multiple tasks under deadlines.
• Demonstrated teamwork and compassionate patient focus.

Responsibilities

• Greet patients professionally and assist at the front desk.
• Capture and update patient demographics in EMR.
• Verify insurance information at each visit.
• Scan and attach patient documents to EMR (authorizations, labs).
• Obtain authorizations for medical records release (HIPAA).
• Schedule appointments and monitor next day schedules.
• Collect co-pays and patient balances; resolve billing inquiries.
• Assist with ordering, receiving, and stocking office supplies.
• Maintain lobby cleanliness and support clinic colleagues.
• Other duties as assigned.

Skills

Typing 45 wpm

Strong communication

Teamwork

Multitasking under pressure

Customer service

Education

High School diploma or equivalent

Tools

EMR systems

Job description

Center For Sight Las Vegas is seeking a Medical Receptionist to support the Front Desk under the direction of the Front Desk Manager. You will greet patients, collect demographics, verify insurance, and handle scheduling and referrals.

Responsibilities include EMR data entry, insurance verification, HIPAA releases, billing queries, and maintaining a welcoming lobby. Strong communication and teamwork are essential in a fast-paced clinical environment.