Patient Experience Coordinator - Medical Front Desk

Allergy & Asthma Affiliates; Knoxville (TN); Sur place; USD 21 000 - 28 000; Plein temps

Avantages offerts par ce poste

Vacation/PTO Leave

Sick Leave

Medical Insurance

401k Retirement Plan

FSA/HSA options

Paid Holidays

Supplemental Options (Dental, Vision,

Life, Disability, etc.)

Uniforms

CPR Certification

Résumé du poste

Allergy & Asthma Affiliates is seeking a friendly Medical Receptionist to join our Knoxville practice. You will perform clerical duties, coordinate patient visits, and support check-in, check-out, and scheduling to ensure a smooth patient experience.

The role emphasizes excellent communication, professionalism, and accuracy in handling patient data, with exposure to medical terminology and insurance verification. Apply to join our family-oriented team with a stable schedule and benefits.

Qualifications

• Excellent people and communication skills.
• Neat, well-groomed appearance; professional demeanor.
• Detail-oriented with multitasking in a fast-paced environment.
• Reliable and punctual attendance.
• Knowledge of medical terminology and insurance verification preferred but not required.
• Strong computer and typing skills; experience with electronic medical records preferred.

Responsabilités

• Greets, engages, and communicates well with patients and families while providing excellent customer service.
• Collaborates with clinical staff and other offices to ensure a seamless patient experience.
• Serves in check-in, check-out, and medical record roles.
• Responds to phone inquiries in a timely and professional manner.
• Performs insurance eligibility and benefits verification.
• Appointment scheduling, reminders, and confirmation; manages patient flow.

Connaissances

Excellent communication

Professional appearance

Detail-oriented

Reliable and punctual

Time management

Organizational skills

Confidentiality

Typing skills

EMR experience

Strong computer skills

Outils

EMR software

Description du poste

Allergy & Asthma Affiliates is seeking a friendly Medical Receptionist to join our Knoxville practice. You will perform clerical duties, coordinate patient visits, and support check-in, check-out, and scheduling to ensure a smooth patient experience.

The role emphasizes excellent communication, professionalism, and accuracy in handling patient data, with exposure to medical terminology and insurance verification. Apply to join our family-oriented team with a stable schedule and benefits.