Patient Experience Coordinator III — Admin & Scheduling

Johns Hopkins HealthCare LLC; Washington (District of Columbia); On-site; USD 26,000 - 43,000; Full time

Job summary

Johns Hopkins Health System is seeking a Patient Service Coordinator III to manage all non-clinical aspects of the patient encounter and maintain accurate records to facilitate visits.

You will provide friendly, courteous service, assist with automated scheduling, registration, and billing systems, and ensure a positive, professional patient experience on-site in a day-shift, full-time role. This position requires a high school diploma and about one year of experience.

Qualifications

• High school diploma or equivalent is required.
• At least 1 year of experience in a relevant role.

Responsibilities

• Handle all non-clinical aspects of the patient encounter.
• Provide friendly, courteous assistance to patients to ensure a positive experience.
• Proficient use of scheduling, registration and billing systems.

Skills

Customer service

Computer systems

Administrative tasks

Education

High School Diploma or Equivalent

Job description

Johns Hopkins Health System is seeking a Patient Service Coordinator III to manage all non-clinical aspects of the patient encounter and maintain accurate records to facilitate visits.

You will provide friendly, courteous service, assist with automated scheduling, registration, and billing systems, and ensure a positive, professional patient experience on-site in a day-shift, full-time role. This position requires a high school diploma and about one year of experience.