PATIENT SVC COORD III (Greenspring Location)

Johns Hopkins HealthCare LLC; Washington (District of Columbia); On-site; USD 26,000 - 43,000; Full time

Job summary

Johns Hopkins Health System is seeking a Patient Service Coordinator III to manage all non-clinical aspects of the patient encounter and maintain accurate records to facilitate visits.

You will provide friendly, courteous service, assist with automated scheduling, registration, and billing systems, and ensure a positive, professional patient experience on-site in a day-shift, full-time role. This position requires a high school diploma and about one year of experience.

Qualifications

• High school diploma or equivalent is required.
• At least 1 year of experience in a relevant role.

Responsibilities

• Handle all non-clinical aspects of the patient encounter.
• Provide friendly, courteous assistance to patients to ensure a positive experience.
• Proficient use of scheduling, registration and billing systems.

Skills

Customer service

Computer systems

Administrative tasks

Education

High School Diploma or Equivalent

Job description

Requisition #:682129 Location:Johns Hopkins Health System, Lutherville, MD Category:Clerical and Administrative Support Schedule:Day Shift Employment Type:Full Time

Position Summary

• The Patient Service Coordinator III will handle all administrative (non-clinical) aspects of the patient encounter, assisting each and every patient to achieve the Ideal Patient Encounter, and maintaining accurate information on each patient to facilitate the encounter
• Offers friendly, courteous assistance to every patient to ensure that the patient has a positive, professional experience while at Johns Hopkins
• Since most administrative tasks will be expedited with the use of automated scheduling, registration and billing systems, the patient coordinator will need to be proficient on the appropriate computer systems

Education

• High School Diploma or Equivalent

Work Experience

• 1 year of experience

Salary Range:

Minimum 18.87/hour - Maximum 31.15/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.

The Hospital reserves the right to modify employee schedules as needed.

We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.

Johns Hopkins Health System and its affiliates are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.