Patient Experience Coordinator: Front Desk & Scheduling

Aspen Dental; Pittsfield (MA); On-site; USD 26,174 - 28,929; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

401(k) with match

Job summary

Aspen Dental is seeking a Patient Coordinator to support front office operations as a Patient Experience Coordinator. In this role you will schedule appointments, verify insurance, collect payments, and help create a welcoming patient experience.

A four‑week training program is provided to set you up for success. The position is full-time with a pay range of $19–$21 per hour and a benefits package that includes time off and health coverage, enabling you to grow with a supportive team focused on

Qualifications

• Strong communication and interpersonal skills.
• High school diploma or equivalent.
• Ability to manage time effectively.
• Customer-focused service mindset.

Responsibilities

• Provide front office support and patient service with compassion.
• Schedule and confirm patient appointments, verify insurance, and process payments.
• Balance nightly deposits and credit card processing.
• Perform additional tasks as assigned by the Manager.

Skills

Strong communication

Interpersonal skills

Time management

Customer service

Education

High school diploma or equivalent

Job description

Aspen Dental is seeking a Patient Coordinator to support front office operations as a Patient Experience Coordinator. In this role you will schedule appointments, verify insurance, collect payments, and help create a welcoming patient experience.

A four‑week training program is provided to set you up for success. The position is full-time with a pay range of $19–$21 per hour and a benefits package that includes time off and health coverage, enabling you to grow with a supportive team focused on