Patient Experience Coordinator — Front Office & Scheduling

0316 Aspen Dental of Eastern Virginia PLLC; Aspen (VA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

401(k) with match

Training program

Career development

Job summary

Aspen Dental is seeking a Patient Experience Coordinator to join our front-office team. You’ll deliver compassionate patient service, schedule appointments, verify insurance, and help maintain accurate charts.

You’ll complete a four-week training program, report to the Manager, and contribute to a welcoming, efficient practice. This role offers full-time hours with competitive benefits and opportunities for career growth.

Qualifications

• High school diploma or equivalent.
• Strong communication and interpersonal skills with an ethical mindset
• High regard for time management
• Organized and detail oriented
• Must be age 18 or older

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
• Provide patient support by scheduling and confirming patient appointments, organizing charts, verifying insurance and payment collection
• Balance nightly deposits and credit card processing
• Additional tasks as assigned by the Manager
• As a Patient Coordinator you will report to the Manager and perform daily front office tasks to help create lasting impressions and build trust with patients

Skills

Strong communication

Time management

Organized and detail oriented

Must be age 18 or older

Education

High school diploma or equivalent

Job description

Aspen Dental is seeking a Patient Experience Coordinator to join our front-office team. You’ll deliver compassionate patient service, schedule appointments, verify insurance, and help maintain accurate charts.

You’ll complete a four-week training program, report to the Manager, and contribute to a welcoming, efficient practice. This role offers full-time hours with competitive benefits and opportunities for career growth.