Patient Experience Coordinator: Front Office Hero

Aspen Dental; Portsmouth (VA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental

Vision

401(k) with match

Training program

Career development

Job summary

Aspen Dental in Portsmouth, VA is seeking a Patient Experience Coordinator to join our front office team. You will greet patients, schedule appointments, verify insurance, collect payments, and help create a welcoming, efficient visit for every patient.

You’ll complete a four-week training program, report to the office manager, and contribute to a positive, collaborative culture while upholding healthcare regulations and company policies.

Qualifications

• High school diploma or equivalent.
• Strong communication and interpersonal skills with an ethical mindset.
• High regard for time management.
• Organized and detail oriented.
• Must be age 18 or older.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
• Provide patient support by scheduling and confirming patient appointments, organizing charts, verifying insurance and payment collection.
• Balance nightly deposits and credit card processing.
• Additional tasks as assigned by the Manager.

Skills

Strong communication

Interpersonal skills

Time management

Organized

Detail oriented

Education

High school diploma or equivalent

Job description

Aspen Dental in Portsmouth, VA is seeking a Patient Experience Coordinator to join our front office team. You will greet patients, schedule appointments, verify insurance, collect payments, and help create a welcoming, efficient visit for every patient.

You’ll complete a four-week training program, report to the office manager, and contribute to a positive, collaborative culture while upholding healthcare regulations and company policies.