Patient Experience Coordinator - Front Desk & Scheduling Pro

Aspen Dental; Norfolk (VA); Hybrid; USD 31,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

401(k) with match

Career development

Job summary

Aspen Dental is hiring a Patient Coordinator (Patient Experience Coordinator) in Norfolk, VA. You will perform front office tasks, schedule appointments, verify insurance, and assist with billing to ensure a smooth patient experience.

The role includes a four-week training program, opportunities for career growth, and a supportive, collaborative culture in a dental service organization.

Qualifications

• High school diploma or equivalent required.
• Strong communication and interpersonal skills with an ethical mindset.
• Excellent time management and organizational abilities.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs and policies.
• Schedule and confirm patient appointments, organize charts, verify insurance and collect payments.
• Balance nightly deposits and process credit card transactions.
• Handle additional tasks as assigned by the Manager.

Skills

Interpersonal skills

Communication

Time management

Organized

Attention to detail

Age 18+

Education

High school diploma

Job description

Aspen Dental is hiring a Patient Coordinator (Patient Experience Coordinator) in Norfolk, VA. You will perform front office tasks, schedule appointments, verify insurance, and assist with billing to ensure a smooth patient experience.

The role includes a four-week training program, opportunities for career growth, and a supportive, collaborative culture in a dental service organization.