Patient Experience Coordinator — Front Office & Growth

Aspen Dental; West Lebanon (NH); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Paid time off

Health, dental, vision insurance

401(k) plan with company match

Career development & training program

Job summary

Aspen Dental is seeking a Patient Experience Coordinator to join our front office team. You will report to the Manager, perform daily scheduling, patient check-in, and payment processing, and help create a welcoming, efficient experience for every patient.

You will complete a four-week training program, coordinate appointments, verify insurance, balance deposits, and support the practice with compassionate service.

Qualifications

• High school diploma or equivalent.
• Strong communication and interpersonal skills.
• High regard for time management.
• Organized and detail oriented.
• Must be age 18 or older.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
• Provide patient support by scheduling and confirming patient appointments, organizing charts, verifying insurance and payment collection
• Balance nightly deposits and credit card processing
• Additional tasks as assigned by the Manager

Skills

Strong communication

Interpersonal skills

Time management

Organized and detail oriented

Education

High school diploma or equivalent

Job description

Aspen Dental is seeking a Patient Experience Coordinator to join our front office team. You will report to the Manager, perform daily scheduling, patient check-in, and payment processing, and help create a welcoming, efficient experience for every patient.

You will complete a four-week training program, coordinate appointments, verify insurance, balance deposits, and support the practice with compassionate service.