Patient Experience Coordinator — Front Office & Growth Path

Aspen Dental; Jacksonville (FL); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Benefits package

Best-in-class training program

Collaborative culture

Continuing learning

Job summary

Aspen Dental is seeking a Patient Coordinator, referred to as Patient Experience Coordinator, to support front office operations and create a welcoming, trust-filled environment for patients. You will participate in a four-week training program to succeed in the role and report to the Practice Manager.

Responsibilities include scheduling, insurance verification, payment collection, chart organization, and daily deposits.

Qualifications

• Strong communication and interpersonal skills are required.
• Excellent time management and organizational abilities are essential.
• Must be 18 years or older and be able to manage multiple tasks.
• Evidence of reliability and ethical mindset preferred.

Responsibilities

• Provide superior patient service and care in line with company policies and regulations.
• Schedule and confirm appointments, organize charts, verify insurance and collect payments.
• Balance nightly deposits and process credit card transactions.
• Complete daily front office duties as directed by the Manager.

Skills

Strong communication

Interpersonal skills

Time management

Organized and detail oriented

Education

High school diploma or equivalent

Job description

Aspen Dental is seeking a Patient Coordinator, referred to as Patient Experience Coordinator, to support front office operations and create a welcoming, trust-filled environment for patients. You will participate in a four-week training program to succeed in the role and report to the Practice Manager.

Responsibilities include scheduling, insurance verification, payment collection, chart organization, and daily deposits.