Patient Experience Coordinator — Front Office & Care

0054 JAMES P. MAURER DDS, INC.; Alliance (OH); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental

Vision

401(k) match

Training program

Career development

Collaborative culture

Continuous learning

Job summary

Aspen Dental is seeking a Patient Experience Coordinator to support front office operations and deliver exceptional patient care. You’ll participate in a four-week training program to ensure a smooth onboarding and success in the role.

As a Patient Coordinator, you will report to the Manager, handle appointment scheduling, chart organization, insurance verification, and payment processing, while upholding standards and promoting a welcoming patient experience across our practices.

Qualifications

• High school diploma or equivalent.
• Strong communication and interpersonal skills with an ethical mindset.
• High regard for time management.
• Organized and detail oriented.
• Must be age 18 or older.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
• Provide patient support by scheduling and confirming patient appointments, organizing charts, verifying insurance and payment collection.
• Balance nightly deposits and credit card processing.
• Additional tasks as assigned by the Manager.

Skills

Communication skills

Time management

Organizational skills

Detail oriented

Age 18+

Education

High school diploma or equivalent

Job description

Aspen Dental is seeking a Patient Experience Coordinator to support front office operations and deliver exceptional patient care. You’ll participate in a four-week training program to ensure a smooth onboarding and success in the role.

As a Patient Coordinator, you will report to the Manager, handle appointment scheduling, chart organization, insurance verification, and payment processing, while upholding standards and promoting a welcoming patient experience across our practices.