Patient Experience Coordinator — Front Office Pro

Talentify; Des Moines (IA); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Paid time off

Health, dental, vision insurance

401(k) with match

Career development

Job summary

Aspen Dental is seeking a Patient Experience Coordinator to join our team and deliver exceptional patient service in a busy front-office setting. You will participate in a four-week training program to learn our processes and standards while supporting daily scheduling, chart organization, and insurance verification.

This role emphasizes compassionate patient interactions, accurate deposits, and teamwork within a world-class dental service organization.

Qualifications

• High school diploma or equivalent.
• Strong communication and interpersonal skills.
• High regard for time management.
• Organized and detail oriented.
• Must be age 18 or older.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
• Provide patient support by scheduling and confirming patient appointments, organizing charts, verifying insurance and payment collection.
• Balance nightly deposits and credit card processing.
• Additional tasks as assigned by the Manager.

Skills

Customer service

Communication

Interpersonal skills

Time management

Organized

Education

High school diploma

Job description

Aspen Dental is seeking a Patient Experience Coordinator to join our team and deliver exceptional patient service in a busy front-office setting. You will participate in a four-week training program to learn our processes and standards while supporting daily scheduling, chart organization, and insurance verification.

This role emphasizes compassionate patient interactions, accurate deposits, and teamwork within a world-class dental service organization.