Patient Experience Coordinator - Front Desk & Scheduling Pro

0054 JAMES P. MAURER DDS, INC.; Canton (OH); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

401(k) with match

Career development

Team culture

Job summary

Aspen Dental is hiring a Patient Experience Coordinator to join our front office team. You will deliver compassionate patient service, schedule appointments, handle charting, verify insurance, and assist with payments, under four-week training to set you up for success.

We offer comprehensive benefits including PTO, health/dental/vision insurance, a 401(k) plan with match, and a collaborative, growth-focused culture that supports your career development.

Qualifications

• High school diploma or equivalent.
• Strong communication with patients and staff.
• Excellent time management and organizational skills.
• Organized and detail oriented, with a professional demeanor.
• Minimum age of 18 years.

Responsibilities

• Provide superior patient service with compassion and care per patient needs, policies, regulations, and dental standards.
• Schedule and confirm patient appointments, organize charts, verify insurance and collect payments.
• Balance nightly deposits and process credit card payments.
• Perform additional duties as assigned by the Manager.

Skills

Strong communication

Time management

Organized

Detail oriented

Ethical mindset

Customer service

Education

High school diploma or equivalent

Job description

Aspen Dental is hiring a Patient Experience Coordinator to join our front office team. You will deliver compassionate patient service, schedule appointments, handle charting, verify insurance, and assist with payments, under four-week training to set you up for success.

We offer comprehensive benefits including PTO, health/dental/vision insurance, a 401(k) plan with match, and a collaborative, growth-focused culture that supports your career development.